Offshore outsourcing. Should we or shouldn’t we??? There has already been a great debate over it. But the need of the hour is to decide that what services should be outsourced. IT outsourcing solutions include Business Process Automation, ERP software solution, Knowledge management, Quality Assurance, Software Development, Website Development and Wireless and Mobile solutions.
The companies must consider various qualitative factors like application stability, knowledge transfer index, minimal employee backlash; technical factors like application environment, hardware etc.; quantitative factors like technology platform, time limit etc. before deciding for offshore outsourcing. Many fortune 500 companies like Microsoft, Oracle, Citibank, Morgan Stanley, Wal-Mart, AT&T, General Electric, Reebok, General Motors, Sony, Boeing, Coca-cola, Pepsi, Swissair, United Airlines, Philips, IBM, Lucas and British Aerospace beneficiaries are some of the big names to mention that are currently engaged in offshore outsourcing.
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