It is acquired by Offshoreoutsourcingworld from Times News Network that Michael Dell, Chief of Dell Computer is so pleased with the results of the Research & Development work his company outsourced to India, that after a meeting with Kamal Nath, India’s Commerce Minister, he announced his decision to set up a manufacturing facility on the sub-continent. Coming at a fortunate time, it is a decision that coincides with India’s plans to project itself as an emerging manufacturing hub, rather than just a back-office service provider.
Having proved itself with top quality low cost IT / ITeS / BPO outsourced services, the sub-continent underscored its resolve to make the transformation from being a chief BPO hub to an economy capable of doing high-end manufacturing at the World Economic Forum held at Davos. Confident of moving from BPO to Engineering Process Outsourcing (EPO) and Knowledge Process Outsourcing (KPO), Nath in his address at DAVOS ‘Shifting Trade Winds – A Vision for 2020’ session said, while India was proud to be the world’s back office, the company was rapidly ascending the knowledge chain.
Chatting with the Indian media later, he said India has a rich manufacturing tradition with 41-million employed in the sector, and could well be the centre for ‘topping up’ value additions. And, adding other advantages such as stable democracy, rule of law and an independent judiciary, commitment to reforms, there was no earthly reason why India could not aspire to be the world’s manufacturing hub in place of China. “Our attractiveness as a manufacturing centre is not much less. We have been experiencing a consistent industrial growth of 12% for the past few years, and this trend will accelerate. India has a latent opportunity in capturing potential markets through value addition in fields like enginee4ring goods, chemicals, pharmaceuticals and biotech, also fashion, lifestyle products and leather goods.” Said Nath.
He went on to say that focus on manufacturing would create jobs at all levels as: “Experience shows that every new job in manufacturing helps create three in the services sector. While, we speak of our target to create 5-million jobs in the manufacturing sector, we are striving to create a total of 20-million.”
Having tasted success in back office outsourcing, India has regained confidence in its ability to dominate in every field. The British eroded the self-esteem and self-belief of people belonging to the oldest civilisation in the world to suit their ends, but it has not taken very long for them to spring back and realise they have been hood-winked into thinking that all good things come from the West. Realisation is sweeping the country that was the Cradle of Civilisation that it has produced some of the best brains and the most hard-working people in the world. Scattered all over, if only these hard-working brains came back to India, and did what they are doing for the countries they now call home, the sub-continent could soon overtake USA and China, sliding into the Number One slot.
That time is not far off, and as the world off-shores / outsources back office work, slowly, India is receiving engineering, knowledge processing and manufacturing projects. High-end work is being done on the sub-continent as firms sending IT / ITeS / BPO work realise they can trust their Indian partners to deliver on the higher end of the scale.
Off-shoring / outsourcing trend pundits predict in less than a decade, India will be the KPO and EPO hub of the world.
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