From Outsourcing-Journal
A new research study by Katzenbach Partners says the "old standbys" are no longer "the safe bet" for buyers looking to outsource their information technology. "India is here to stay," says the August 2005 study.
The study, using new capital markets research, found that the major Indian suppliers "are positioned to serve clients better and be tougher competition than US-based outsourcers anticipate." It predicts the American legacy players "may disappoint" their buyers in the third or fourth years of their IT contracts, while the Indian players--Infosys, Wipro, Satyam Computer Services, and Tata Consultancy Services--"will have greater market incentives to consistently serve customers and make good on promises" during this critical period in the contract.
The bottom line: Indian outsourcers "could ultimately lead on a global basis, potentially unseating such giants as EDS, CSC, Capgemini, Unisys, Perot Systems, Accenture, and BearingPoint," according to Katzenbach Partners.
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The article sponsored by A-1 Technology Inc, dealing in software outsourcing and offshore software development.