Tuesday, December 27, 2005

Offshore Outsourcing “not delivering” the benefits: A Survey

Every few days there comes along a survey saying outsourcing is not working. We will continue to faithfully report them, leaving you to make up your mind.

Nearly two-thirds of UK companies believe their outsourcing contracts are "not delivering" the benefits they had hoped for.

A survey of 100 companies by law firm Denton Wilde Sapte has found nine out of 10 outsource some aspect of their business - generally IT support or call centre functions but also business process operations such as human resources or accounting.

But 61 per cent said their outsourcing is not delivering - and nearly three-quarters (72 per cent) are concerned about the flexibility of their current deal.The head of the firm's technology, media and telecoms sector, John Worthy, said: "This should provide a wake up call to outsourcing service providers.
For further details read here.

The article is sponsored by A-1 Technology Inc, dealing in offshore outsourcing and offshore software development.